We have a role

We assumed our social and environmental responsibility from the first moment.

A2Z has always been working together with local guides, in the respect for local traditions and cultures, in order to minimize the impact of our activities and, at the same time, develop local economy. These are our principles and our philosophy. We value the authenticity and the sustainability of the places we visit and assume a responsible atitude in tourism.

ETHICS
These are our principles and our philosophy. We value the authenticity and the sustainability of the places we visit and assume a responsible atitude in tourism.

Ethical Code.
Pro­motes the con­tact with authen­tic real­i­ties, sup­port­ing the appre­ci­a­tion and enjoy­ment of nature and world cul­tural her­itage and at the same time encour­ag­ing their pro­tec­tion by the aware­ness and con­scious­ness of travellers.

Is con­sci­en­tious of the con­se­quences related with mas­sive tourism thus the trips are made with small groups.

Respects and involves the com­mu­ni­ties cre­at­ing part­ner­ships with local asso­ci­a­tions and agents in order to bet­ter under­stand their cul­ture and sup­port the devel­op­ment of tourism pro­grams and ser­vices that pre­serve their social, eco­nomic, polit­i­cal, legal, envi­ron­men­tal and cul­tural integrity.

Encour­ages the excel­lence of local ser­vices by the A2Z Selected Part­ner pro­gram that pro­motes the trans­fer of knowl­edge to local partners.

Assumes a social and envi­ron­men­tal respon­si­bil­ity con­tribut­ing with 1% of its rev­enues directly to non-​profit projects or orga­ni­za­tions ded­i­cated to the devel­op­ment of the vis­ited local communities.

Assumes the respon­si­bil­ity of pri­vacy pro­tec­tion of the clients, using images and tes­ti­monies only when autho­rised by clients.

Val­ues client’s sat­is­fac­tion and their opin­ions via trip eval­u­a­tion forms are seri­ously taken into consideration.

The company direction has the responsibility for the constant update of this code and their promotion and communication to its collaborators, partners and clients, reserving the right of penalty decision in case of noncompliance.

 
Our Philosophy
Improve our environmental performance through the implementation of sustainable development and environmental policies.

Solve the possible complaints of the clients in agreement with the presented model services.

Support values like honesty, partnership and equality in the relation with local partners. Our contracts clearly define the agreement terms, the conditions and bases of partnerships.

Support and encourage our employees to help local organizations of regions where we operate.

Implementation of an equality of opportunities policy to all actual and future collaborators.

Offer adequate work conditions to our collaborators and provide the necessary resources for their permanent development.

Safeguard a transparent policy of fair remuneration and maintain forums of query and involvement of our collaborators.

Guarantee that all employees are treated with respect and without any kind of discrimination.

Provide a clean safe and healthy work environment.

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