We have a role
We assumed our social and environmental responsibility from the first moment.
A2Z has always been working together with local guides, in the respect for local traditions and cultures, in order to minimize the impact of our activities and, at the same time, develop local economy. These are our principles and our philosophy. We value the authenticity and the sustainability of the places we visit and assume a responsible atitude in tourism.
These are our principles and our philosophy. We value the authenticity and the sustainability of the places we visit and assume a responsible atitude in tourism.
Promotes the contact with authentic realities, supporting the appreciation and enjoyment of nature and world cultural heritage and at the same time encouraging their protection by the awareness and consciousness of travellers.
Is conscientious of the consequences related with massive tourism thus the trips are made with small groups.
Respects and involves the communities creating partnerships with local associations and agents in order to better understand their culture and support the development of tourism programs and services that preserve their social, economic, political, legal, environmental and cultural integrity.
Encourages the excellence of local services by the A2Z Selected Partner program that promotes the transfer of knowledge to local partners.
Assumes a social and environmental responsibility contributing with 1% of its revenues directly to non-profit projects or organizations dedicated to the development of the visited local communities.
Assumes the responsibility of privacy protection of the clients, using images and testimonies only when authorised by clients.
Values client’s satisfaction and their opinions via trip evaluation forms are seriously taken into consideration.
The company direction has the responsibility for the constant update of this code and their promotion and communication to its collaborators, partners and clients, reserving the right of penalty decision in case of noncompliance.
Improve our environmental performance through the implementation of sustainable development and environmental policies.
Solve the possible complaints of the clients in agreement with the presented model services.
Support values like honesty, partnership and equality in the relation with local partners. Our contracts clearly define the agreement terms, the conditions and bases of partnerships.
Support and encourage our employees to help local organizations of regions where we operate.
Implementation of an equality of opportunities policy to all actual and future collaborators.
Offer adequate work conditions to our collaborators and provide the necessary resources for their permanent development.
Safeguard a transparent policy of fair remuneration and maintain forums of query and involvement of our collaborators.
Guarantee that all employees are treated with respect and without any kind of discrimination.
Provide a clean safe and healthy work environment.