As you may know...
Your privacy is very important to us. We are sensitive to protecting your personal information. To serve you better and understand your needs and interests, A2Z Adventures collects and uses personal information, with adequate notice and consent, to send you interesting information about A2Z Adventures services and products. This Privacy Statement informs you of our privacy practices and of the choices you have regarding the way your information is collected online and how that information is used.
1. What personal information do we collect and for what purpose?
A2Z Adventures collects several personal data in order to perform the services requested by the user. For example, to receive our monthly A2Z Adventures newsletter, e-mail, name and interests need to be provided, while for booking a trip, complete personal details (including birth date, personal address and others) need to be provided. Personal information regarding diet and health issues are only used by the tour leader for your safety in case of an emergency.
A2Z Adventures will not share your e-mail addresses, telephone numbers, personal address or other data with other companies, organizations or individuals, without your explicit consent.
A2Z Adventures does not share your billing information with any other companies or organizations except to process your credit card for your A2Z Adventures trip payment.
A2Z Adventures may share your name, nationality and birth-date to contract your personal trip insurance.
2. Website navigation
Each time a user visits our website, navigation information is collected by our servers. This information is aggregate and anonymous. It gives us information such as the number, frequency and duration of visits to each web page which we use to improve the content and navigation features of our website. A third-party cookie may also be placed on your computer that will collect information about your visit to this and other websites in order to provide advertisements about goods and services of interest to you. Usage of such cookies is not linked to any personally identifiable information.
3. Who has access to your information and to whom is it disclosed?
The access to all personal data is only granted through UserId/Password to a very well defined group of users. These users typically are: the A2Z Adventures manager acting as controller of the processing of personal data and the A2Z Adventures administrative team dealing with your booking.
No personal data is transmitted to third parties, except name, nationality and birth-date for insurance purpose and billing data in case of credit card payment.
4. How can you verify, modify or delete your information?
In case you want to verify which personal data is stored on your behalf by the responsible controller, have it modified, corrected, blocked or deleted, please send an e-mail to [email protected] by explicitly specifying your request.
Special attention is drawn to the consequences of a deleted request, in which case any trace to be able to contact you will be lost.
If you have any questions related to this processing and/or protection of personal data, please contact us at [email protected]
in Europe (+351) 919 946 653
in North America (+1) 415 670-9210